FAQ
Everything you need to know about our repair services, pricing and guarantees.
Most repairs are completed the same day. More complex jobs such as data recovery or motherboard-level repairs may take 2–3 business days. We always give you a clear timeline upfront.
Yes. Every repair is covered by our 90-day workmanship warranty, and all genuine parts we install carry their own manufacturer warranty.
We provide a free diagnosis and a transparent, upfront quote before any work begins. You will never be charged more than the agreed price, with no hidden fees.
In most cases, yes. Our specialists use professional recovery tools in a controlled environment and have a high success rate, even with physically damaged drives.
Absolutely. We offer in-store, on-site (home or office) and secure remote support, so you can choose whatever is most convenient for you.
We service all major brands including HP, Dell, Lenovo, Apple, ASUS, Acer and MSI — for both desktops and laptops.
Your privacy is our priority. We follow strict data-handling procedures and never access personal files unless required for the repair and authorised by you.
Walk-ins are welcome, but booking an appointment guarantees a technician is ready for you and usually means a faster turnaround.
We operate a no-fix, no-fee policy. If we are unable to resolve the issue, you will not be charged for the repair labour.
Yes. We offer flexible monthly IT support and maintenance plans for businesses, including proactive monitoring, remote help and priority on-site service.
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